101 Quick Tips

101 Quick Tips

Create A Great Customer Experience : Build Loyalty, Increase Profits!

Book - 2008
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101 Quick Tips: Create a Great Customer Experience brings together two of the most respected and accomplished customer service exponents in New Zealand. This is top tips for communication, acquiring and maintaining customers and promoting excellence within your organisation.
Publisher: New York : Penguin Books, 2008
ISBN: 9780143008873
Branch Call Number: 658.812 MAYO-SMITH
Characteristics: 126 p. ; 17 cm


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