Attention All Passengers

Attention All Passengers

The Airlines' Dangerous Descent - and How to Reclaim Our Skies

eBook - 2012
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Award-winning journalist and leading consumer advocate William J. McGee offers a shocking, essential expose that reveals the real state of the "friendly skies."From outsourced call centers in India to the Alabama location where all lost baggage ends up, William J. McGee crisscrossed the country and traveled around the globe immersing himself deep into the world of commercial airlines. And what he found was shocking.McGee interviewed countless industry insiders--pilots, TSA security screeners, FAA inspectors, legislators, the CEOs of the major carriers, and even Ralph Nader and Steven Slater, the disgruntled flight attendant who famously jettisoned a JetBlue flight. Here he reveals how airline executives are cutting costs in "a mad race to the bottom" by delegating flights to second-tier regional airlines and outsourcing critical aircraft maintenance and repairs to unlicensed "mechanics" in China, Singapore, Mexico, and El Salvador. And while the U.S. airlines have raked in tens of billions of dollars for checked baggage alone in recent years, our skies (and our airports) are not getting any safer. What's more, McGee explains how both political parties and all branches of the U.S. government have conspired to place corporate interests above the interests of consumers, workers, the nation's economy, and even the planet itself. Attention All Passengers will change the way you view the airline industry and make you think twice the next time you see the fasten seat belts sign.
Publisher: New York : HarperCollins US, 2012
ISBN: 9780062088383
0062088386
Branch Call Number: Overdrive eBook
Characteristics: 1 online resource

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xiaojunbpl12
Jun 28, 2018

Resourceful, comprehensive, but it’s not well organized, more like a compilation of news story and analysis. Conclusion chapter shows author’s insights and wisdom.

Don’t read it before you fly away.

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StarGladiator
Mar 10, 2014

The reviewer from Publishers Weekly states: (in quotes) McGee sides with critics who call for some reregulation to improve passenger experience and airline safety, and stabilize business operations. Duh! ! ! ! Carter deregulated the airlines and trucking, and Reagan and Clinton followed with ever more deregulation. Of course such an industry requires regulation, just as Wall Street must have it, yet doesn't - - for EXACTLY the very same reasons. Until those reasons are addressed, this is yet another exercise in futility.

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Drayjayeff
Sep 18, 2012

William J. McGee's latest book: Attention All Passengers is chilling, to say the least. It covers topics of interest to anyone who flies. And who doesn't? Among the things I learned is that small domestic airlines now carry most passengers in the U.S., but they aren't subject to the same regulations as the majors. A real eye-opener!

loblollyrosa Jul 29, 2012

An eye-opener on corporate greed and the shady business decisions in the airline industry, which go beyond the extra fees and lousy service. Somewhat disturbing to find the problems detailed inside only come to light when an accident happens.

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