A Language of LifeBook - 2015
From Library Staff
Rosenberg provides insight into the words and communication strategies that defuse a conflict, build trust, and dispel misunderstandings.
ArapahoeJane Oct 31, 2016
This book rocked my world! Prior to reading this, I would have said that I was a pretty clear communicator. Now...maybe not! I was so taken by the message and examples that I bought the book so that I can reread it and refer to it.