How May We Hate You?

How May We Hate You?

Notes From the Concierge Desk

Book - 2016
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Most people think hotel employees are effortlessly cheerful, naturally helpful, and genuinely like their work.

Most people are wrong.

Find out what really goes on in the world of hospitality with this hilarious book full of funny and absurd stories, anecdotes told in dialogue, factoids, and hoax pop quizzes by two veteran concierges who paid their way while working at a combined 50 hotels in and around Times Square. They are very pleased to help you learn:
· The Truth About Bed Bugs
· The Mythology of "Loyalty Programs"
· The 411 on Hotel Residents
· And so much more

Filled with photographs and infographics, How May We Hate You? is both romp and commentary on the hospitality industry and life behind the nametag.
Publisher: New York : Potter Style, 2016
Edition: First edition
ISBN: 9780553448344
Branch Call Number: 818.602 DREZEN
Characteristics: 144 pages : illustrations (some color) ; 22 cm
Additional Contributors: Briscoe, Todd Dakotah - Author


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